Successfully Managing the Challenging Employee

Overview:

Whether you have been in the work world for 1 year or 20 years, chances are you have come across that employee who seems miserable and difficult to work with. Maybe you've experienced employees like Bill, who's work isn't up to speed, but you're afraid he'll get angry if you tell him. Or how about Mary who does good work...when she comes to work. Or maybe its Joe and his terrible attitude and you just want to fire him!

If any of those sound familiar, you are not alone. Employees who are difficult to work with take up a lot of supervisors time and can create serious morale problems within their departments and organizations.

When difficult employee behavior is not addressed properly, it can result in other employees being resentful, losing respect for the leadership or leaving the organization. Ultimately, employee morale decreases and your organization suffers.

If we are not addressing the difficult behaviors, we become part of the problem. Change needs to start with us, and this session will help by: 

• Recognizing the common difficult employee types
• Identifying best practices for handling the difficult employee types
• Discuss how to address difficult employee behavior and performance deficiencies