Making Customer Service a Reality: Creating a Culture of Customer Service

Date:                  October 15^th, 2020

Time:                 9:00 am – 11:00 am

Cost:                  Free 

Course Type:    Virtual Learning

Overview:

The quality of customer service in health care directly influences the health of both patients and the health center itself, yet in today’s fast-paced and challenging environment, CHC’s often find it difficult to create and maintain a culture of service excellence. Using Zoom video conferencing platform, this highly interactive training sets the stage for successfully implementing a culture of service excellence where providing great service is an expectation throughout your department or your organization.

 

Who should attend:

CHC Managers and Supervisors at All Levels

 

 

Participants will join this session via Zoom, and will require access to high-speed internet and a computer with audio and visual capabilities. After registration you will be sent a Zoom link to join the class day of.

Registration deadline is September 22nd.

If you have any questions, please contact us at Training@chcact.org

 

 

 

 

 

Register Here