The Program Manager oversees the overall programmatic clinical functions, administrative functions and oversight of daily activities, including care for children, supervision of staff and the program budget. The Program Manager provides leadership, motivation and support to staff, manages the referral, admission and discharge process for the program, and ensures the integrity of the program model. (S)he may provide services within one or more than one Wheeler program and the relative concentration between and within programs may change with the needs of the clinic.
EDUCATION AND EXPERIENCE/QUALIFICATIONS
Master’s or Doctoral degree in Psychology, Social Work, Marriage and Family Therapy or related field plus three years of experience working in mental health settings and working with high needs children and families of diverse cultural and economic backgrounds is required. Exceptional communication, interpersonal and organizational skills are also required.
Credential(s) Required: CT license
Wheeler provides equitable access to innovative care that improves health, recovery and growth at all stages of life.
This mission statement, along with our vision and value statements reflect Wheeler’s transformation to a whole-health organization and our commitment to improve health equity for the people we serve.
Wheeler Clinic offers access to a comprehensive array of benefits, including:
For Good Health
- Anthem Medical, Prescription, Dental and Vision insurance
- Health Savings Account (HSA), with company contribution of up to $1,000 per year
- Wellness Programs
- Free annual flu shots
For a Secure Future
- Company paid Life and AD&D insurance
- Company paid long-term disability insurance
- 403(b) Plan, with clinic contributions for eligible employees
For Career Advancement
- Education Reimbursement Program
- Training and development opportunities
For Work Life Balance
- Generous paid time off, including vacation, sick and personal leave
- Employee Assistance Program (EAP)- Free and confidential counseling
- Employee discounts at local spa and on cellphone services
ESSENTIAL DUTIES AND RESPONSIBILITIES
Works collaboratively with the Program Supervisor to maintain a healthy physical environment, positive strengths-based atmosphere within the milieu, and safety and well-being of youth and staff.
Serves as role model for staff to promote strong work ethic and the use of evidence-based trauma-informed relational approaches/models of intervention with youth and families, as well as other staff members.
Creates and implements program development initiatives and oversees programming needs of youth.
Ensures that staff provides culturally competent care and maintains sensitivity to and respect for clients’ cultural traditions, values, and beliefs.
Leads and Co-leads meetings as needed.
Provides regularly scheduled supervision as assigned and case consultation to all staff on an ongoing basis.
Maintains required certifications, attends and provides required trainings as necessary.
Assists with arranging and monitoring the staff training schedule to ensure that training needs are being met.
Provides coverage for Program Supervisor responsibilities, including on-call, in the absence of the Program Supervisor.
Provides crisis intervention when needed and provides 24 hour clinical and program on-call coverage according to standards mandated by licensing and regulatory agencies, in accordance with departmental practices.
Carries a clinical caseload when needed or appropriate, submits all required documentation and reports in a timely manner, and participates in and promotes quality improvement and outcome measurement activities.
Reports child abuse/neglect as mandated, adheres to confidentiality guidelines and ensures that the program meets all necessary licensing, regulatory, and accreditation standards, as related to the program, staff, records, facility, and care of youth.
Monitors staff time and signs off on time off requests for supervisees.
Oversees the orientation of new staff.
Oversees the creation and maintenance of staff schedule and managing overtime in accordance with departmental practices.
Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
How to Apply