School Based Health Center Office Manager
To function as part of a health care team, meeting the needs of patients, staff and consumers by answering phones, greeting patients and visitors, making appointments and accessing billing information. The Office Manager assists patients, consumers and staff with any non-medical requests to create the most efficient, professional and friendly access to our facilities
Duties and responsibilities
Possesses a pleasant manner and professional attitude
Provides information, forms and notifies others of arrival of students and maintains smooth patient flow throughout the SBHC
Understands and determines the patient’ s needs in an efficient and friendly manner
Acts as an interpreter if qualified
Schedules appointments, and follows up on reminders & no shows.
Answers phones and takes messages as needed
Maintains computer at SBHC, enters billing data, generates reports
Inventories, stocks and maintains office supplies & oversees maintenance at SBHC
Works with SBHC and school staff on education, events & activities
Types letters, flyers, memos etc.
Perform vital signs & finger sticks
Ensures patient confidentiality and provides patients with needed information
Performs other necessary duties as required by the Fair Haven Community Health Care to achieve the goal of providing primary health care
High School diploma or GED is required. Associate’s degree preferred. A minimum of 6 months experience in a medical facility; the ability to use computer and multi-lined telephones and oral and written proficiency in English and Spanish also required.
The selected candidate will be a certified medical assistant with excellent interpersonal skills. The ability to relate with effectiveness to the public, the patient, and the other staff of the Health Center is essential.
Direction of Others