Job Purpose: Manages all aspects of the school based health center (SBHC) program, including day-to-day operations, supervising and supporting SBHC staff, liaising with community partners, and ensuring the provision of high quality services to children and families. In addition, this position will be responsible for oversight of several small to medium size grants at the discretion of management.
Duties & Responsibilities:
The SBHC Program Director administratively supports all SBHC staff, including Office Managers, Behavioral Health Clinicians and Nurse Practitioners/Physician Assistants. Typical duties include but are not limited to:
- Recruits, hires, and trains new staff, students and volunteers, as needed.
- Schedules and facilitates regular, effective staff meetings in coordination with SBHC Clinical Department Chair.
- Acts as an administrative and operational resource to all SBHC personnel.
- Actively supports all SBHC personnel by visiting each site routinely, communicating effectively, and ensuring that the SBHC program is well-represented at FHCHC.
- Administers FHCHC policies and procedures, and works with the VP of Programs and SBHC Clinical Department Chair to revise or develop new SBHC policies and procedures.
- Acts as liaison to New Haven Board of Education and East Haven Board of Education.
- Acts as liaison to school administrations, teachers, and other school staff. Creates and maintains good working relationships with the schools and community organizations/service providers within and outside the school systems.
- Conducts outreach to students, families, school staff and broader community regarding services provided and student health needs.
- Ensures the maintenance of a safe and functional clinic environment, including facilities, equipment, and information technology.
- Ensures that necessary certifications and licensure are obtained/maintained (e.g., DPH, TJC, NCQA).
- Oversees program evaluation efforts to ensure high quality, culturally-competent care is delivered to youth.
- Conducts local advocacy with local legislators, school board officials, school district personnel, and other individuals/groups.
- Prepares reports required by funders in an accurate and timely fashion.
- Develop and monitors program budget and adheres to program budget.
- Seeks to maximize third party revenues through appropriate provider scheduling and other methods.
- Participates in relevant meetings, trainings, and collaborative activities
- Prepare regular status updates on active grants as part of board dockets/materials. Contribute to creation of and updates to grant content for annual report and website
- Provides support to other programs and initiatives at FHCHC as assigned
Education and Experience Requirements:
- Bachelor’s degree required ( Master’s degree preferred) in public health, nursing, social work, health care administration, or other related healthcare field or equivalent combination of education and experience.
- Minimum of three (3) years of professional experience in a health related setting, and two (2) years functioning in a supervisory capacity.
- Experience with medical or mental health billing preferred.
- Experience working with school-based health centers or in a community health center strongly preferred.
- Experience providing individual and/or group health education and health promotion with children, adolescents, and families preferred.
Knowledge, Skills and Ability Requirements:
- Comprehensive knowledge of monitoring grants, preparing budgets, and managing programs.
- Excellent organizational, communication, interpersonal and writing skills.
- Demonstrated competency in the development, implementation, and evaluation of health related programs.
- Exceptional understanding of Microsoft Office, database management, population management software, electronic medical record, and Internet applications.
- Local travel is an essential requirement of this position.
- Ability to communicate effectively, and relate congenially to youth, families, school staff, clinic staff and community members, including funders.
- Commitment to the principles of child and adolescent health, child development, and youth development.
- Demonstrated cultural competence and background working with marginalized or under-served communities.
- Bilingual Spanish/English preferred.