Title: Director of Specialties
Department: Medical Specialties
Reports To: Chief of Medicine
EEOC: First/Mid-Level Officials & Mgrs.
FLSA Status: Exempt
The Director, Medical Specialties is responsible for assuring that the Medical Specialties Department addresses the changing needs of the Cornell Scott-Hill Health Corporation’s diverse population. The Director will direct and coordinate all specialty programs throughout Cornell Scott-Hill Health Center.
CS-HHC’s Expectations of all Employees
- Adheres to all CS-HHC Policies and Procedures
- Conducts self in a manner that represents CS-HHC’s Values at all times
- Maintains a positive and respectful attitude with all work-related contacts
- Communicates regularly with supervisor about Departmental and CS-HHC concerns
- Consistently reports to work on time, prepared to perform the duties of the position
- Meets productivity standards and performs duties as workload necessitates
Essential Duties and Responsibilities
- Responsible for the overall operations of the Department and adhere to all Federal and State Regulations and guidelines.
- Supervises and evaluates assigned personnel in the performance of their required duties. Provides appropriate feedback and conducts timely, fair and accurate performance reviews.
- Develops goals and objectives for the department and develops systems to assess the progress toward the goals.
- Develops and manages the annual budget for the Department and all grants therein.
- Develops the plans, policies, and procedures to meet identified health needs of the population.
- Evaluates the various components of the Department to ensure productivity and effectiveness of services, including the preparation of reports and data analysis.
- Serves as Program Director for grants and prepares regular required reports for CS-HHC and the State of Connecticut or other grantors as needed.
- Encourages CS-HHC Providers to send consults to the Department to generate referrals.
- Assesses the health needs of the community and develops or proposes programs that serve to meet these needs.
- Maintains networking with other agencies and health care providers.
- Formulates and engages in outreach programs to target program services to high risk patients.
- Collaborates with the various CS-HHC departments, Medical and Administrative staff in evaluating the health needs of patients and develops or proposes programs that serve to meet these needs.
- Participates in committees, conferences, seminars, etc.
- Performs all other duties as assigned by management.
To perform the job successfully, an individual should demonstrate the following competencies and skill sets:
Skill Set; Communications
Oral Communication – The ability to express oneself clearly in conversations and interactions with others. Speaks clearly and can be easily understood. Organizes ideas clearly in oral speech. Expresses ideas concisely in oral speech. Summarizes or paraphrases his/her understanding of what others have said to verify understanding and prevent miscommunication.
Written Communication – The ability to express oneself clearly in business writing. Expresses ideas clearly and concisely in writing. Organizes written ideas clearly and signals the organization to the reader (e.g. through an introductory paragraph or through the use of headings). Writes using concrete, specific language. Spells correctly. Writes grammatically. Uses punctuation correctly.
Interpersonal Awareness – The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others. Understands the interests and important concerns of others. Notices and accurately interprets what others are feeling, based on their choice of words, tone of voice, expressions, and other non-verbal behavior. Understands the unspoken meaning in a situation. Says or does things to address others’ concerns.
Customer Orientation – The ability to demonstrate concern for satisfying one’s external and/or internal customers. Quickly and effectively solves customer problems. Talks to customers to find out what they want and how satisfied they are with what they are getting. Lets customers know he/she is willing to work with them to meet their needs. Helpful, positive manner with peers, subordinates and customers.
Skill Set; Achieve Results
Technical Expertise – The ability to demonstrate depth of knowledge and skill in key work process areas. Is sought out as an expert to provide advice or solutions in his/her area. Is knowledgeable in the tools used to support key work processes. Can train and coach key work processes to staff in their area. Is aware and follows agency policy and procedures consistently.
Initiative – Identifying what needs to be done and doing it before being asked or before the situation requires it. Seeks out others involved in a situation to learn their perspective. Takes independent action to change the direction of events.
Results Orientation – The ability to focus on the desired results of one’s own work, setting challenging goals, focusing efforts on the goals, and meeting or exceeding them. Maintains commitment to goals in the face of obstacles and frustrations. Finds or creates ways to measure performance against goals. Has a strong sense of urgency about solving problems and getting work done.
Thoroughness – Ensuring that one’s own work and information are complete and accurate. Sets up procedures to ensure high quality of work (e.g. review meetings). Verifies information. Checks the accuracy of own work. Develops and uses systems to organize and keep track of information or work in progress. Carefully prepares for meetings and presentations.
Skill Set; Self-Management
Stress Management – The ability to continue to function effectively when under pressure and maintain self-control in the face of hostility or provocation. Remains calm under stress. Can effectively handle several problems or tasks simultaneously. Controls his/her response when criticized, attacked, or provoked. Maintains an appropriate sense of humor under difficult circumstances.
Personal Credibility – Demonstrated concern that one be perceived as responsible, reliable, and trustworthy. Does what he/she commits to doing. Is honest and forthright with people. Takes responsibility for own mistakes; does not blame others. Conveys a command of the relevant facts and information.
* Competencies sourced from “The Value Added Employee” by Edward J Cripe and Richard S. Mansfield, Copyright 2002 by Workitect Inc.
Education: Mid-Level provider (NP, APRN, PA-C) with the appropriate degree from an accredited school and current CT licensure. All mid-level providers must have current Basic Life Support/CPR Certification.
Experience: Minimum of three (3) years related experience of which one (1) year is in the area of community or public health. One (1) year supervisory experience required and two (2) years experience in community or public health. Experience working with medical specialties is preferred.
Knowledge/Abilities: Supervisory and leadership skills are essential. Ability to develop community resources and relationships and identify community health center needs required. Knowledge of budgeting is required.
Physical Demands/Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand or sit for extended periods of time. The employee must occasionally lift and/or move up to 25 pounds.
Travel within the State of Connecticut is required on an as needed basis with occasional travel outside the State.
How to Apply
Cornell Scott – Hill Health Center