Health Information Technician Lead

StayWell Health Center is seeking a Registered Health Information Technician (RHIT®) to ensure the quality of medical/health records by verifying their completeness, accuracy, and proper entry into computer systems.

Some of the responsibilities of this position include:

• Use computer applications to assemble and analyze patient data for the purpose of improving patient care or controlling costs.
• Obtain, organize, compile, and provide healthcare records to medical personnel without regard to clinical department, patient gender, or age.
• Answer telephones efficiently and timely. Address all voicemail messages in a timely manner.
• Address patient concerns facilitating timely and appropriate resolution of problems.
• Respond to requests for records for all departments and processed appropriately.
• Scan/Fax required paperwork for Medical, Behavioral Health, Dental and tasking appropriately.
• Categorize medical data appropriately.
• Match labs – checking hard copy and tasking when no match found.
• Assist patients in completing forms as necessary.
• Assist with the exchange of information between the Stay Health Center and other health service agencies.
• Monitor and audit chart accuracy.
• Conduct chart recovery.
• Monitor and correct chart duplications.
• Request and obtain hospital report as necessary.
• Provide excellent customer service / patient services.
• Maintain a professional demeanor with managing difficult customer/patient situation.
• Knowledgeable of HIPAA regulations and other legal requirements.
• Knowledgeable of Medical, Dental, and Behavioral Health terminology.
• Maintain legal aspects of health documentation.
• Maintain accurate and detailed record of medical record requests.
• Verify and process all incoming and outgoing medical record requests.
• Verify all medical record requests are HIPAA compliant before dissemination.
• Perform other related duties as assigned by Director.

QUALIFICATIONS

• Registered Health Information Technician (RHIT®) Certification
• Bachelor’s degree preferred; Associate’s degree will be considered
• Proven work experience as a Registered Health Information Technician.
• Excellent computer skills including Microsoft Windows environment, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and internet
• Must exhibit outstanding attention to detail
• Proven problem solving, ability to work with multiple deadlines and multiple priorities
• Flexibility, adaptability and ability to work in a changing, fast paced environment
• Excellent communication skills (written, verbal, and presentation)
• Ability to work independently, and as part of a team
• Exceptional level of organization, analyzation, and prioritization skills

Excellent Benefits:

• Competitive salary
• 100% Premium Free core medical coverage; UnitedHealthcare
• 100% Premium Free $25,000 life insurance
• 10 paid holidays annually
• 20 PTO days annually
• Public Service Loan Forgiveness
• 401k
• Optional supplemental coverage (short- and long- term disability)