Director of Nursing

Fair Haven Community Health Care 

FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 130,000 office visits in 17 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive.”

For over 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.

Job purpose

The Director of Nursing at Fair Haven Community Health Care is a unique opportunity for a nursing leader to shape front-line care delivery for a high-need population across Greater New Haven while integrating with a preeminent academic medical center. The Director oversees the nursing and medical assistant staff across all sites, and is responsible for the workplace culture, team morale and wellbeing, clinical quality, and clinical safety of the Nursing Department. The Director is a key liaison with Yale-New Haven Hospital’s Nursing Department and Yale School of Nursing, which staff and support the clinical care and education at some of FHCHC sites. The Director recruits, retains, organizes, and manages the Nurse Managers at all sites. The right leader will demonstrate energy, compassion, excellence in clinical quality and safety, an equity lens, and a collaborative approach to cultivating a growing Nursing Department.

Duties and responsibilities

Reporting to the Vice President of Clinical Affairs, the Director of Nursing manages all the services provided by the nursing personnel of FHCHC. Typical duties include but are not limited to:

• Functions as a member of FHCHC’s clinical leadership team including participating in meetings specified by the VP of Clinical Affairs.
• Represents FHCHC in discussions with community stakeholders that pertain to the front-lines of care.
• Develops and maintains strong working relationships with clinical leaders of other provider organizations (e.g. Yale-New Haven Hospital).
• Develops and implements innovative programs and workflows, policies, practices and/or guidelines to meet and/or exceed quality, access, patient/staff safety and efficiency targets.
• Develops and maintains written objectives, organizational plans, and deliverables for nursing services; assists in the development of patient care policies
• Ensures nursing department is compliant with federal, state and local regulations
• Serves as a clinical leader in various projects and forums and participates in strategic planning
• Facilitates integration of nursing services with other patient care services in the facility, and ensures nursing staff patterns are implemented
• Assists in the recruitment, development and orientation of nurse managers and nursing staff
• Identifies educational and clinical needs of the nursing staff and schedules in-services to address needs
• Ensures care of patients through health promotion, maintenance, restoration and prevention of infection, accident and injury; monitors quality and appropriateness of patient care
• Participates in oversight of immunization tracking and lab diagnostic tracking
• Promotes the role of the patient and practice within a Patient Centered Medical Home
• Serves as an agent for change by constantly seeking opportunities to shape the environment
• Provides nursing care services as needed, including but not limited to administering medications; assesses patient’s response to treatment and generalized nursing care
• Oversee the Laboratory and ensures the overall technical operation to ensure excellent and quality services
• Organizes and facilitates regular meetings of nursing department

Qualifications

RN required; BSN or MSN preferred; three to five years of ambulatory care experience, preferably in a federally qualified health center setting, is also required. Prior nurse manager experience and leadership skills including the ability to motivate & supervise others is required.

Knowledge and experience with primary care setting, including program development and quality assurance methodology; familiarity with clinical audits and the Lean methodology are highly preferred. The selected candidate will have excellent communication skills, both written and oral and experience with electronic medical record

Direction of Others

Nurse Managers

 

 

OSHA Status

CATEGORY II–Increased Risk Position

Potential exposure to hazardous waste and Bloodborne pathogens: clinical setting.

Physical requirements

Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, pulling medical records,

Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions

Manual Dexterity Required:  Ability to use a keyboard, telephone.

 

 

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.