Fair Haven Community Health Care (FHCHC) is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
For nearly 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients.
It’s an exciting time for FHCHC. We are growing and looking for great talent to join us! If you are a passionate, caring professional interested in improving the health of our community, we’d like to know more about you.
Fair Haven Community Health Care
FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 80,000 office visits in 14 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive.”
This is a unique and exciting opportunity as FHCHC is about to double its current pediatric patients by virtue of a novel collaboration with its local academic health center. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.
Responsible for care coordination of patients with substance use disorders, including direct assistance with scheduling primary care, behavioral health, and substance use services as well as linking to appropriate social services. Also responsible for assisting with the operation and the evaluation of the addiction medicine program at FHCHC.
Duties and responsibilities
- Serve as the referral coordinator for the integrated substance abuse program at FHCHC, receiving and handling referrals from within and without the Center, including local emergency departments and more intensive substance abuse treatment centers.
- Acquire detailed information regarding referred clients for the care team and assist with conducting screenings using standardized tools.
- Determine whether Medication Based Treatment, psychiatric medication management, and/or behavioral health counseling, is indicated and assess for social service needs.
- Assist the Behavioral Health department and Addiction Medicine Program with aspects of planning and program oversight including: Overseeing referrals to the Behavioral Health (BH) department for smoking cessation services, alcohol use disorder and substance use disorder diagnoses.
- Maintain a patient registry for substance use clients and work with the Director of Addiction Medicine and other staff/providers with the management of this registry.
- Refer clients to other clinical or social service programs both inside and outside of FHCHC as needed/appropriate.
- Work collaboratively with substance use, behavioral health, and primary care providers, and communicate/coordinate with other clinical and social service providers both inside and outside FHCHC.
- Monitor and follow up with substance use clients to assess progress towards treatment goals and identify and assist as appropriate with barriers to progress.
- Provide crisis management when necessary and respond appropriately to link clients with care as needed.
- Attend meetings and relevant trainings as required and represent FHCHC at community events.
- Complete all documentation required to fulfill these job functions in a timely manner.
- Perform other necessary duties as required by FHCHC and/or the BH Director to achieve the goal of providing high quality health care.
- Bachelor’s degree in related field, or Associate’s degree and significant relevant experience is required. Experience in substance use highly desired, as well as social work, or other any other human service field; oral and written proficiency in English & Spanish is also required.
- Experience using an electronic health record and in medication based therapy, contingency management, and coordination of integrated care for a panel of patients for substance use highly desirable.
- The ideal candidate will have a knowledge of basic medical and behavioral health terminology to work in an integrated clinic; be highly organized and able to work in a high energy, quickly paced environment; possess excellent interpersonal and communication skills and able to maintain a professional attitude in a variety of settings with diverse populations
Category III—Low Risk Position
Generally works in an office environment with no exposure to blood borne pathogens.
Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, pulling medical records,
Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions
Manual Dexterity Required: Ability to use a keyboard, telephone.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.