Dental Assistant

Job Description

Dental Assistant

Fair Haven Community Health Care 

FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 80,000 office visits in 17 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive.”

For nearly 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.

Job purpose

To ensure proper and efficient patient workflow and to enhance the dental patient experience.

Duties and responsibilities

The Dental Assistant is responsible for assisting the dentist in the direct provision of primary care dental services to patients of the health center.

Typical duties include but are not limited to:

• Prepares treatment room for patient by following prescribed procedures and protocols.
• Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
• Provides information to patients and employees by answering questions and requests.
• Provides instrumentation by sterilizing and delivering instruments to treatment area: positions instruments for dentists’ access, suctioning and passing instruments utilizing four-handed technique.
• Provides procedural materials by selecting, mixing and placing materials on instruments and in the patient’s mouth, as necessary.
• Provides diagnostic information by exposing and developing radiographic studies, as well as pouring, trimming, and polishing study casts.
• Educates patients by giving oral hygiene, plaque control, and postoperative instructions.
• Documents dental care services by charting in patient records, as requested by dentist and/or Dental Director.
• Maintains patient confidence and protects operations by keeping information confidential as outlined by the organization’s HIPPA policies.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations as outlined by the Dental Director.
• Protects patients and employees by adhering to infection-control policies and protocols as outlined by OSHA.
• Ensures efficient and effective operation of dental equipment by completing preventive maintenance requirements with oversight by Lead Dental Assistant. This includes, but not limited to: following manufacturer’s instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
• Maintains dental supply inventory by checking stock to determine inventory level and reporting back to the Lead Dental Assistant current level and need.
• Conserves dental resources by using equipment and supplies as needed to accomplish job results.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies when directed.
• Contributes to team effort by accomplishing related tasks in a timely fashion.
• Helps dentist manage dental and/or medical emergencies by maintaining CPR certification, emergency drug and oxygen supply and emergency telephone directory.
• Completes all required organizational trainings in a timely fashion.

Qualifications

• High school diploma or general education degree (GED), and specified training courses as mandated by state for certification, licensure, or registration are required.
• The selected candidate must embrace a positive team approach to patient care.
• Bilingual in English and Spanish preferred.

Certificates / Licensures / Registrations:

• Must have radiation and infection control certification upon hire and any other certifications as mandated by applicable state statutes as required

Direction of Others

None

OSHA Status

Category I Increased Risk Position

Potential exposure to hazardous waste and blood borne pathogens, clinical setting

Yearly Infection Control Training

Physical requirements

Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, pulling medical records,

Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions

Manual Dexterity Required:  Ability to use a keyboard, telephone.

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.