Responsible for the oversight of the daily program operations including, direct supervision, support and training of home visitors and the parenting group/screening coordinator. Maintains needed program materials and supplies. Monitors staff schedules, caseloads, client records and conducts in-depth in home assessments of clients. Maintains program fidelity using NFN’s policy and practice guidelines. Establish and maintain positive communication and collaboration with FHCHC providers and other community resources.
Duties and responsibilities
- Ensure overall fidelity of the Nurturing Families Network Program and support and advance program goals.
- Be familiar and familiarize staff with the policy and procedures manual of Nurturing Families Network Program and approved curriculum.
- Maintain systems to track client recruitment, enrollment and status of required paperwork and developmental screenings.
- Conduct in-home assessments/enrollment of clients per NFN program requirements.
- Assign cases to home visitors; oversee scheduling of home visits and monitor caseloads in accordance with the program guidelines.
- Ensure appropriate referrals are made for families as needed.
- Ensure that all paperwork, including research documents, home visit/ client records and other documentation is accurate, timely and meets research deadlines in accordance with the policies of the Children’s Trust Fund.
- Provide oversight of daily operations of program including ordering supplies and program materials as needed.
- General review of budget with Program Manager.
- Complete and submit required program reports as needed.
- Participate in monthly clinical supervision with Behavioral Health Clinician to promote professional development and clinical skills.
- Participate in Nurturing Families Network and Advisory Board meetings.
- Ensure Patient confidentiality, HIPPA compliance and ensure the maintenance of up to date, complete and confidential client records.
- Testifies in court as needed.
Enhance skills of staff through ongoing reflective supervision, professional development/ training and performance reviews.
- Provide weekly individual reflective supervision of home visitors and perform joint home visits.
- Provide bi-weekly reflective supervision of the parent group /screening coordinator.
- Ensure that staff participates in monthly Group Supervision with FHCHC’s behavioral health and social service team.
- Coordinate professional development opportunities of staff including trainings, seminars, workshops, professional meetings and in-services.
- Conduct weekly NFN team meetings and ensure that minutes are recorded.
- Ensure the timely completion of staff performance evaluations (in accordance with FHCHC requirements).
Maintain strong working relationships with FHCHC staff and providers of other relevant agencies in order to facilitate the coordination of care.
- Convene and participate in meetings to raise awareness of Nurturing Families Network program goals and to coordinate services.
- Meet regularly with FHCHC’s Clinical Teams to promote program integration.
- Maintain consistent communication with FHCHC Clinical Teams and community providers to ensure quality coordination of care.
- Participate in case reviews to ensure the coordination of care for children and families.
- Serve as a member of appropriate community councils and boards to foster community awareness of the program(s).
Abide by the Children’s Trust Fund and Fair Haven Community Health Center policies and procedures.
- Attend and participate effectively in all required NFN Network meetings and CTF trainings.
- Positively and professionally represents NFN and FHCHC in the community.
- Attend FHCHC Supervision meetings.
- Performs additional duties as assigned to enhance program goals.
- Supervisory and at least 3 years clinical experience working with vulnerable families including children under 5.
- Preferably Bi-lingual in English and Spanish
- Excellent interpersonal and group communications skills
- Comfort with home visiting
- Cultural competence
- Creative, innovative and a self-starter with strong community relations skills.
- Strong organizational, management skills and program development skills.
- May require some weekend and or evening hours
- MSW, BSW or other social work degree or equivalent clinical experience in social work, counseling or human service field. CT State License.
- Must have Connecticut driver’s license and automobile liability insurance.
- Oral and written proficiency in English and Spanish preferred.
- Ability to use computer including word and EXCEL.
Family Support Provider