The Community Health Center Association of Connecticut (“CHCACT”) is a membership association comprised of community health centers, all of whom provide comprehensive health care to the people of Connecticut and beyond. The Association, with headquarters in Cheshire, Connecticut is a recognized national leader in the provision of technical assistance and training in practice transformation and quality improvement. Our team of professionals is dedicated to strengthening and supporting the clinical and operational performance of community health centers. Our mission is to advance and align the work of health centers, with stakeholders, to improve the health and wellness of all.
The individuals comprising our Association are the source of our creativity, reputation, and vitality. Every position here at CHCACT is critical to our ability to achieve our shared objectives. Each time we hire a new staff member, we are given the chance to enhance the community and to demonstrate CHCACT’s values of accountability, diversity, respect, and responsibility. We do this by using fair, legal, inclusive, and effective hiring practices that support and comply with CHCACT’s policy and the applicable State and Federal laws in a way that is mindful of climate, culture and diversity, and by affirming the unique qualities of each individual throughout the hiring process.
POSITION SUMMARY & FUNCTIONS: With strong grant management acumen and a collaborative approach, the Director of Clinical Programs works closely with CHCACT senior management, program team and FQHC staff to demonstrate internal expertise and provide leadership for clinical and other grant programs.
• Develop and implement clinical programs designed to improve processes, health care delivery, and ultimately health outcomes for patients of Federally Qualified Health Centers (FQHCs).
• Provide leadership in CHCACT administered clinical programs within CHCACT, the FQHCs, and in representation of FQHCs at state and national level.
• Provide oversight of CHCACT administered clinical programs at FQHC locations to ensure that meeting deliverables and experiencing intended impact.
• Work collaboratively with the Quality Department staff to ensure efficient and timely data collection, monitoring and reporting to funders.
• Develop comprehensive and timely reports to document effective program implementation, administration, and impact.
• Facilitate the development and implementation of data collection activities including the measurement and tracking of clinical programs processes and outcomes.
• Ensure the accuracy, substance and timeliness of program monitoring, reports, schedules, and other relevant work products.
• Establish clinical policies and procedures to ensure delivery of high-quality reports and documents to funders, and the ability to meet or exceed all program requirements.
• Plan and conduct site visits of FQHC’s and conduct desk audits of patient records in support of grant program requirements.
• Represent CHCACT, as well as the FQHC’s at health care statewide and national committees related to clinical initiatives, funder groups and other collaborative workgroups.
• Plan, coordinate and host Ryan White, Part D, Steering Committee, Youth Advisory Council and CHCACT Clinical Quality Committee meetings.
• Develop and coordinate effective and innovative training and awareness events for grants and projects.
• Develop competitive and innovative grant applications and continuation proposals including needs assessment, progress reports, work plan and budget.
• Identify potential new grant opportunities for CHCACT and collaborate with staff to develop and submit funding applications.
• Provide oversight and input for the budget process, ensuring that grant expenditures are reviewed and that grants remain within the budget.
• Review budget modifications, program narratives and data reports to ensure compliance with standards and regulations.
• Responsible for achieving goals and requirements for clinical programs ranging from program deliverables/outcomes to financial performance.
• Provide consulting services to health center members and external organization that advance the quadruple aim.
• Motivate, coach, develop and evaluate direct reports.
• Performs other related duties as assigned.
This position is responsible for the supervision, recruitment, and mentoring of the program staff and is also responsible for motivating and developing team members and promoting collaboration with CHCACT and FQHC staff.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Able to read, comprehend, write, and speak English
• Excellent written and verbal communication and interpersonal relationship skills
• Able to communicate complex information clearly and succinctly, both in writing and orally in multiple formats.
• Demonstrated knowledge and expertise in community-based health care programs specifically those targeting underserved and vulnerable populations.
• Computer skills, including Microsoft Word, Excel, OneNote, email, Internet and database.
• Ability to analyze problems and recommend effective solutions.
• Demonstrated knowledge and understanding of federal and state policies that impact FQHCs and their patients.
• Knowledge of contract administration and grant funding. Must have previous program management experience.
• Knowledge of Quality Improvement disciplines and experience with process improvement tools.
• Must have excellent organizational and time management skills. Ability to multi-task, manage and prioritize various and differing projects, as well as work effectively toward numerous deadlines.
• Must be able to build strong relationships with all levels of individuals within various agencies, FQHC leaders, advocates, community partners and other stakeholders.
• Show initiative in resolving issues/challenges proactively and identifying opportunities for improvement.
• Strong supervisory experience with proven record of leading staff to achieve intended outcomes.
EDUCATION AND/OR EXPERIENCE:
Must have a degree in a health-related field. Advanced degree preferred. Experience in lieu of degree will be considered. 5-7 years of related experience that includes budget administration. Experience working in a clinical setting and relevant clinical licensure preferred. Federally Qualified Health Center experience also preferred.
PHYSICAL AND VISUAL REQUIREMENTS:
While performing the duties of this job, the individual is regularly required to use computers and office equipment, manipulate documents and move about the office. The employee may experience prolonged periods of sitting. The employee may occasionally move materials up to 25 pounds, and must be able to access and navigate each department at the organization’s facility.
The position requires the ability to read, and interpret financial reports, and legal contracts and documents. Must have ability to effectively speak before groups and present training to all types of audiences.
MENTAL DEMANDS AND REASONING ABILITIES:
Job requires targeted focus and attention to detail as well as thoroughness in completing work goals. The ability to analyze information, formulate diverse solutions and make decisions using logic to address work-related issues is required.
This is a remote, work from home position, with regular or intermittent visits to the work location (Cheshire, CT). The incumbent may regularly perform work in an office environment as well as at FQHC sites. During regular operations, travel (up to 50%) may be required to attend meetings throughout the state.
This position description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. The Association reserves the right to modify, change or add to the position’s job duties and responsibilities as business needs may require. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
CHCACT is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities. CHCACT considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does CHCACT discriminate on the basis of sexual orientation or gender identity or expression.
How to Apply