Job Description

Sr Program Manager, HCCN



The Community Health Center Association of Connecticut (“CHCACT”) is a membership association comprised of community health centers, all of whom provide comprehensive health care to the people of Connecticut and beyond. The Association, with headquarters in Cheshire, Connecticut is a recognized national leader in the provision of technical assistance and training in practice transformation and quality improvement. Our team of professionals is dedicated to strengthening and supporting the clinical and operational performance of community health centers. Our mission is to advance and align the work of health centers, with stakeholders, to improve the health and wellness of all.


The Sr. Program Manager is responsible for the development and implementation of CHCACT’s federally funded Health Center Controlled Network (HCCN) program. This position is responsible for the day-to-day operation of all grants and programs within the scope of the HCCN. This position will supervise program support personnel and consultants to support the HCCN program, with overall goal to support member health centers in leveraging health IT and data to deliver high quality, culturally competent, equitable and comprehensive primary health care, with a specific focus on clinical quality, patient centered care and provider and staff well-being.

ESSENTIAL Functions:

  • Oversees the overall implementation and execution of the federal HCCN grant.
  • Oversees the overall implementation and execution of all other HCCN-related program grants and activities.
  • Creates an annual HCCN workplan that aligns grant requirements and Connecticut health center needs.
  • Monitors the progress of numerous program activities to ensure timeliness and completion in line with program goals.
  • Disseminates information to HCCN members and serves as point of contact for all programmatic questions.
  • Facilitates workgroups, forums and ad hoc discussions through program deliverables to support networking, information exchange, problem solving and sharing of best practices among HCCN member participants.
  • Collaborates with providers and clinical teams within Federally Qualified Health Centers (FQHCs) to identify and improve clinical benchmarks and incorporate quality improvement (QI) strategies to implement change.
  • Research training and resources to assist the FQHCs in accomplishing their goals.
  • Develop learning materials, plan events and delivery methods to leverage the use of health IT and data; topics may include telehealth, data integrity, health information exchange, digital tools, data reporting, privacy and security, and more.
  • Identifies subcontractors and consultants, as needed, to support workplan activities and ensure contract deliverables are met.
  • Maintains regular communication with member Health Centers, answering inquiries and providing coaching and guidance on progress.
  • Responsible for the communication of HCCN program progress to CHCACT, members and stakeholders.
  • Creates collaborative relationship with the federal HCCN Project Officer. Creates agendas and leads monthly calls.  Immediately responds to requests for program information.
  • Serve as liaison to state and federal programs and represent CHCACT at state, regional and national conferences, as requested by CHCACT leadership.
  • Become an active member of the National Association of Community Health Centers’ HCCN Task Force and other national/regional groups related to HCCN or health IT excellence.
  • Collaborates with CHCACT’s Grants Administration in maintaining compliance of grant requirements and contracts.
  • Collaborates with Finance on the development and implementation of yearly programmatic budgets. Manages and approves the program budget expenditures, including the purchasing of all program services. Monitors and responds to variances between actual and budgeted amounts. Ensures timely submission of all administrative requirements of HCCN grant.
  • Maintain up to date documentation and assist with required reporting.
  • Assists with the development and writing of grant applications to various funding agencies, including any yearly continuation grant submissions.
  • Performs other department or agency-related duties or special projects as assigned.


  • Able to build strong relationships and work collaboratively with all levels of individuals within various agencies, FQHC leaders, advocates, community partners, and other stakeholders.
  • Must have thorough understanding of a Community Health Center’s Clinical, Operational and Financial functions.
  • Able to communicate information clearly and succinctly with grant funding agencies, community partners, stakeholders, and individuals from the community effectively, clearly, and positively via phone, email, and in-person.
  • Must be detail-oriented and have excellent organizational and time management skills.
  • Ability to multi-task, manage, and prioritize various projects, assignments, and grants as well as work effectively toward meeting numerous deadlines.
  • Able to work both as a team player and independently in a frequently changing environment.
  • Solid understanding of project management, managing grant performance and budgets.
  • Strong understanding of Health Information Technology particularly relating to underserved populations and the social drivers of health..
  • Must possess and maintain a valid Driver’s License and insurance and must successfully complete a motor vehicle history check. This position requires driving a personal vehicle on behalf of CHCACT, travel (up to 30%) may be required to attend meetings throughout the state.


Bachelor’s degree in an appropriate field (health information management, management information systems, public health, health administration, or other health related field) and/or relevant experience. Master’s degree (MPH, MPA) preferred. Five to seven years of demonstrated skills managing and leveraging health information and data, preferably with a nonprofit, grant-based organization. Federally Qualified Health Center experience also preferred.


CHCACT is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities. CHCACT considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does CHCACT discriminate on the basis of sexual orientation or gender identity or expression.

Revised 8/4/23.

How to Apply

CHCACT Cheshire