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Events Calendar

Events Calendar

Project ECHO Chronic Pain and Addictions

This first and third Friday of every month CHCACT holds a Project ECHO Clinic. Project ECHO (Extension for Community Healthcare Outcomes) was developed by the University of New Mexico to link expert specialist teams at a “hub” with primary care clinicians in local communities, or “spokes.” These primary care clinicians become part of a learning […]

Behavioral Interviewing: Hiring Successfully for the Long-Term

Virtual

Staff turnover is costly in many ways, and hiring and retaining staff with the right skill and organizational fit for your health center is critical to your organization’s ability to fulfill its mission and successful serve your community!

Making Customer Service a Reality: Creating a Culture of Customer Service

Virtual

The quality of customer service in health care directly influences the health of both patients and the health center itself, yet in today’s fast-paced and challenging environment, CHC’s often find it difficult to create and maintain a culture of service excellence.

Motivational Interviewing

Virtual

Learn how to shift conversations with patients using this evidence based communication style.

Team Member to Team Manager

Virtual

In the community of CHC's there is often the situation where an individual is shifted from a Team Member, to a Team Manager.  As you begin (or consider) your new role as a manager, it is important to realize you need to be ready for the shift in mindset, priorities, and expectations.  This is essential […]