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Social Media in Healthcare: Lessons for the Digital World
March 6, 2019 @ 3:00 pm - 4:00 pm
Social Media in Healthcare: Lessons for the Digital World
Hosted by ECRI Institute on HRSA’s behalf
Wednesday, March 6
3:00-4:00 p.m. ET
Register here
In today’s digital age, it is easier than ever to share information and reach a massive audience within seconds. However, it is also easier than ever to share incorrect, sensitive, or private information in a way that is public and permanent. Misuse of social media can impact a health center’s reputation, violate patient privacy, and even impact patient care. A webinar from ECRI Institute, presented on HRSA’s behalf, will address some of the most common topics related to social media, including:
- Implementing a social media plan in your health center
- Responding to negative reviews about the health center posted online
- Addressing smartphone risks other than social media (e.g., distractions, texting)
- Responding to patients who record office visits
Real-life scenarios and case studies will highlight the potential pitfalls of social media use as well as important risk management strategies.