In today’s digital age, it is easier than ever to share information and reach a massive audience within seconds. However, it is also easier than ever to share incorrect, sensitive, or private information in a way that is public and permanent. Misuse of social media can impact a health center’s reputation, violate patient privacy, and even impact patient care. A webinar from ECRI Institute, presented on HRSA’s behalf, will address some of the most common topics related to social media, including:
Implementing a social media plan in your health center
Responding to negative reviews about the health center posted online
Addressing smartphone risks other than social media (e.g., distractions, texting)
Responding to patients who record office visits
Real-life scenarios and case studies will highlight the potential pitfalls of social media use as well as important risk management strategies.
CHCACT plays an active role in health policy discussions by participating on key advisory councils. We provide on-going information on community health center programs and clinical performance to Connecticut's decision-makers, elected officials and residents.