This Week in CHCACTion
June 19, 2017
This Week in CHCACTivities
Hi! My name is Paulina Lopez and I am working at CHCACT this summer, while I complete my Public Health degree at Southern Connecticut State University.
My role at CHCACT is to help enhance patient and family engagement, which is one of the overarching goals of Patient & Family Centered Care Design – part of CHCACT’s Practice Transformation Network initiative. People being involved in their own health care is critical to improving clinical outcomes, and improving people’s lives.
For the past week or so, I have been spending time at Generations Family Health Center, teaching people how to use the Patient Portal to access their own health records. I approach people in waiting rooms and ask if I can set them up on the portal; using a laptop, I help them establish their logins and show them its features. I teach them how to check their health records and lab reports; they can often even request appointments through the portal, which is a convenient way to take care of one’s health!
Patient portals have been available for a number of years, but many people are reluctant to use them, because they do not understand the benefits. I am happy to be able to show them how useful they can be! I am bilingual (English and Spanish), and being able to talk to patients in their preferred language overcomes one of the barriers they face in accessing this important tool. I also have experience as a pharmacy technician at CVS and as a CNA, so I am familiar with working with patients and helping them identify and resolve their needs. I enjoy having the opportunity to give back to my community.
After some time at Generations, I will be working with five other health centers this summer. My goal is to create a guide for each health center to use, with specific ideas for them to continue this work beyond my term.
Have YOU set yourself up on a patient portal?
This Week in Social Media
This Week in Funding Opportunities
This Week in Health Policy News
Here is a sampling of health policy news from around the state. If you see something in your local newspaper that you would like featured here in future weeks, please contact Deb Polun at email@example.com. Check out all the Health Policy News from the past month here!
6.13.17 Stamford Patch — Stamford Announces Change in HIV Service Delivery (feat. Family Centers)
6.13.17 NBC Connecticut — Budget Cuts Could Impact Medicaid in Connecticut (feat. First Choice)
6.16.17 CT NewsJunkie — Nonprofit Community Says Budget Delay Will Hurt CT Residents
6.14.17 Hartford Business Journal — 45 CT Hospital Execs Top $1M in Salary, Benefits
6.14.17 Hartford Business Journal — CHC, Inc Gets $1.5M Grant to Train Health Center Workers
6.13.17 CT NewsJunkie — DSS Wait Times Increase to 54 Minutes
6.15.17 CT NewsJunkie — Vulnerable Access Health CT Keeping an Eye on Other States
6.15.17 NY Times — Secrecy Surrounding Senate Health Care Bill Raises Alarms in Both Parties
6.13.17 CT NewsJunkie — Report – High Cost of Insurance Causes Some to Drop Coverage
6.15.17 Washington Post — Teenagers’ Tobacco Use Hits Record Low, With Sharp Drop in e-Cigarette Use